Hours

  • Sunday 11:00am-6:00pm
  • Monday 10:00am-6:00pm ( By Appointment)
  • Tuesday 10:00am-8:00pm
  • Wednesday 10:00am-8:00pm
  • Thursday 10:00am-8:00pm
  • Friday 10:00am-7:00pm
  • Saturday 9:00am-7:00pm

Cancellation policy 

Please note all appointments are subject to our 24 hour cancellation policy. If your appointment is cancelled within 24 hours of the scheduled time, you will be charged 50% of the service you were booked for. 

Appointments

  • A credit card is required to secure all appointments
  • If you come with your hair wet, tangled, or not in its natural texture you will be charged an additional $30 or your appointment will be rescheduled along with a rescheduling fee of 50% of your service if there isn’t enough time to complete the service.
  • Children under the age of 13 must be accompanied by an adult not receiving a service unless consent is given prior to the appointment. Additionally, minor children are not allowed on the salon floor or in the lobby while an adult is receiving services. You will be charged 50% of your service and asked to reschedule.
  • Please do not bring guests with you to your appointment. This includes, spouses, friends, or children. Our salon and lobby are not designed to accommodate more people than are scheduled to receive services. Only parents with minor children receiving services will be permitted to remain in the salon.

Return Policy

  • We do not accept returns on products.
  • All Services are non-refundable if you have any issues with your service please let us know via in person, phone, or email and we will happily try to resolve any issues.

Food

  • Food of any kind is not permitted on the salon floor please plan accordingly

 

Hours

Sunday 11:00am-6:00pm

Monday 10:00am-6:00pm (By Appointment)

Tuesday - Thursday: 10:00am-8:00pm

Friday 10:00am-7:00pm

Saturday 9:00am-7:00pm

Contact Us

swssdesk@gmail.com

(773)348-9323

3000 N. Sheffield Avenue Chicago, IL 60657

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